Terms of Use
Last updated: October 23, 2026
Access to our online store
The Monvexam website at www.monvexam.com is operated by Xiamen Yueyanfang Network Technology Co., Ltd. These Terms of Use govern access to the site and use of its content and customer functions. Terms of Purchase, Shipping Policy and Return Policy address purchases; Privacy Notice covers the handling of personal information.
Responsible use of the website
You may browse the store, compare products and use its ordinary customer functions for lawful purposes. Do not attempt unauthorized access, introduce malicious code, interfere with checkout, misuse another person's account, impersonate someone, submit fraudulent orders or collect other users' personal information without lawful authority.
If accounts are offered, keep your access credentials confidential and tell us about suspected unauthorized access. We may restrict activity reasonably connected with security, fraud or unlawful conduct. Any restriction must respect existing orders, refund obligations and applicable rights.
Rights in website content
Text, photographs, graphics and other store content are protected by rights belonging to us or the relevant rights holders. You may view content and keep a reasonable copy for your own shopping records. Other reproduction, redistribution or commercial use requires permission from the rights holder or a legal exception.
Product guidance is specific to the item described. General articles do not create a store-wide certification, performance guarantee or compatibility statement. We will correct material errors brought to our attention. Nothing in this section removes responsibility for descriptions on which a purchase is based.
Your submissions
If you submit a review or other content intended for publication, it should be based on a real experience and must not include unlawful material or another person's confidential information. You retain ownership and give us a non-exclusive permission to display and technically format that submission for the purpose for which you provided it. Private customer service messages are not public review submissions.
We may remove unlawful, abusive, irrelevant or fraudulent submissions, but do not require a positive review as a condition of support or a remedy. Do not include addresses, payment details or other sensitive information in a public review.
Availability and external links
Maintenance, security work or events outside reasonable control may affect access. We take reasonable steps to restore service. Links to external services do not transfer our responsibilities as the seller; the external service's own terms apply to its separate service.
To the extent permitted by law, we are not liable for losses caused by unlawful website misuse or matters outside our reasonable control where we have met our legal obligations. No provision excludes liability for fraud, deliberate misconduct, death or personal injury caused by negligence where exclusion is prohibited, or any other liability that cannot lawfully be excluded. Your product and consumer remedies remain intact.
Revisions and applicable law
When these terms are revised, the updated date will be displayed and the changes will apply to future use. A revision does not retrospectively take away rights already accrued. If any provision cannot be enforced, the remaining terms continue to apply as far as the law permits.
These terms are governed by the laws of the People's Republic of China applicable in mainland China, subject to mandatory protections in your habitual place of residence. Disputes may be brought before courts with jurisdiction under applicable law. Contact us using the details below to report an access issue or raise a concern.
Operator and contact information
Monvexam is operated by Xiamen Yueyanfang Network Technology Co., Ltd.
Registered address: Room 501-7, No. 11 Hualian Road, Siming District, Xiamen, Fujian Province, China
Email: service@monvexam.com | Telephone: +852 2619 7557
Customer service: Monday-Friday, 8:00 AM-6:00 PM, Eastern Time (ET), observing daylight saving time where applicable.