About Us
Last updated: October 26, 2026
Kitchenware for everyday routines
Monvexam brings together kitchenware for preparing meals, cooking, serving and keeping a kitchen organized. The online store is operated by Xiamen Yueyanfang Network Technology Co., Ltd.; our current range is displayed on the website.
The right kitchen item needs to suit both the space you have and the way you use it. Check its measurements against your drawer, cupboard or worktop, review the material and cleaning guidance, and confirm any temperature or appliance restrictions. These details are specific to each product.
Details to review before you buy
Use the product description to check what is included, the listed measurements, material information and care instructions. If a detail that matters to you is missing, email service@monvexam.com with the product name or link before ordering. We will seek clarification rather than recommend an unsupported use.
Our store does not make a blanket promise that every item is oven-safe, microwave-safe, dishwasher-safe or suitable for induction cooking. Those features must be stated for the individual product. Product photographs may show food, styling accessories or other items that are not included; the product description identifies the contents of the purchase.
Support for your purchase
You can contact us about order changes, delivery concerns, product questions and returns. Our Return Policy explains the 180-calendar-day return period for eligible unused items and the separate handling of damaged, defective or incorrect goods. Our Shipping Policy sets out delivery arrangements, and our Privacy Notice explains how information is handled when you shop with us.
We do not require a customer account simply to read these policies or contact support.
Operator and contact information
Monvexam is operated by Xiamen Yueyanfang Network Technology Co., Ltd.
Registered address: Room 501-7, No. 11 Hualian Road, Siming District, Xiamen, Fujian Province, China
Email: service@monvexam.com | Telephone: +852 2619 7557
Customer service: Monday-Friday, 8:00 AM-6:00 PM, Eastern Time (ET), observing daylight saving time where applicable.